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One number for GPs Out of Hours Service: 08454 220220
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Last Updated:
23/02/06
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Out Of Hours

What to do if you need to contact GP services outside normal surgery hours

Out of Hours Telephone Number: 08454 220 220



The ‘out of hours’ telephone number 08454 220220 covers all patients registered with a doctor’s surgery in Gloucestershire and is a service run by dedicated out of hours staff including doctors, specialist nurses and other health and social care workers.

If you need urgent treatment or care ‘out of hours’ that can’t wait until the GP surgery re-opens – you only need to ring one number for help.

‘Out of hours’ is the period of time between 6.30pm and 8am on weekdays and covers all day and night at weekends, bank and and public holidays.

To ensure that patients benefit from quick access to help, please do not use this number for prescriptions, test results, or routine matters – it is for urgent out of hours medical matters only.

Contacting this number will put you through to specially trained NHS staff who are used to dealing with confidential medical information. They will make sure that you receive the right advice and help quickly.

The staff who talk to you on the telephone will ask you some questions to establish what help you need e.g. your name, address, the name of the your GP and the reason for calling.

During this call, these staff will either:


If you have general comments or concerns about the care and treatment you receive as part of the out of hours service you can contact the Community Patient Advice and Liaison Service (PALS) on 08000 151 548

If you are ever unsure whether you need a doctor, please contact NHS Direct on 0845 4647 for advice

Out of Hours Telephone Number: 08454 220 220